Privacy Policy

 

Below is the privacy policy for www.ladyburgundy.com. This privacy policy applies solely to the information collected by this web site.

Collection, Use, and Sharing of Information

Lady Burgundy Inc. is the sole owner of the information collected on this site (www.ladyburgundy.com). We only have access to and collect the information that is voluntarily given to us via emails, our contact page form, account registration process and/or other methods of direct contact from you. We will never nor intend to sell or rent this information to anyone.

The information that is available will be used to respond to any inquires and/or reasons you contacted us. We will never share your information with any third party outside of our organization unless it is needed to fulfill your request such as shipping out your order.

All customers have the right to opt out of any future contacts from us at any time. Unless you ask us not to, we may contact you via email from time to time to notify you of any new products available, special services, news regarding our company and/or website and any changes to our privacy policy.

Access and control over Information

You have the right to opt out of any future contacts from us at any time. This can be done at any time by contacting us via our email address (info@ladyburgundy.com), or by simply filling out our contact page available on our website.

You have the right to contact us at any time regarding the following:

(1)To discuss what data we have about you, if any.

(2)To change or correct any data we have about you.

(3)To have us delete any data we have about you.

(4)To express any concern you have about our use of your data.

Security

We take security very seriously and take every precaution to protect your information. When sensitive information is submitted via the website your information is always protected both online and offline.

This sensitive information (such as credit card data) is encrypted and transmitted to us in a secure way. This information is encrypted using secure socket layer technology (SSL). This can also be verified by you by looking for the locked padlock sign in green beside https:// at the beginning of the web page.

Information is always protected online however we also take great measures to ensure your sensitive information is also protected offline. The only time sensitive information is needed is when we require it to perform a specific job such as billing, customer service or shipping out a package. This is the only time sensitive information is made available to our employees when it is needed to perform a specific task. The computers and servers where sensitive information is stored are also kept in a secure environment.

Account Log-in & Registration

During the checkout process you have the option to sign up for an account. This allows you (the user) to save products by adding them to a wish list. You also have the option to save your shipping and billing address information for future purchases. During the account registration process, you are required to give certain information such as your name, email address, address and phone number. Users also have the option of checking out their merchandise without creating an account. When you register and create an account on our website you are automatically signed up for our newsletters which we will use to contact you for any product promotions, new items or any changes to our store front online. You have the option to opt out of these newsletters by simply unsubscribing to our emails by clicking on the unsubscribe link below the newsletter email.

Orders

The information that you provide during the checkout process is required for us to fulfill your order. To be able to purchase any product on our website you must provide us with your contact information (such as your full name, phone number), billing, shipping information and your financial information (credit card number, expiration date, CVS) for billing purposes and to fulfill your orders. If for any reason there is a problem processing your order, we will then use your contact information to inform you.

Cookies

This website uses cookies which are pieces of data that are stored on a visitor’s hard drive. This is done to help us improve your access to our website and to also identify repeat visitors on ladyburgundy.com. Cookies also help us tailor to your interests and to enhance the user experience on our website. For example, when we use a cookie to identify you, you will not have to log in with a password repeatedly thus saving you time while on our website. Cookies are in no way linked to any personal identifiable information on our website.

Sharing

We use an outside shipping company to ship orders and a credit card processing company to bill users for goods and services. These companies do not share, retain, store or use personally identifiable information for any purpose beyond filling your order.

Surveys & Contests

From time to time our website requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information that may be requested for surveys and contests may include: contact information (such as full name, shipping address), demographic information (such as age, country of residence, zip code/postal code). Contact information will be used to notify the winners and award prizes. Survey information will be used for monitoring and/or improving the use and satisfaction of this website.

Updates

If our privacy policy changes at any time in the future, all updates will be posted on this page. Any changes made to the privacy policy will take effect immediately upon it being available on this website. We reserve the right to make changes to this privacy policy at any time. Therefore you are encouraged to review it frequently. 

If for any reason you feel that we are not abiding by this privacy policy, you should contact us at info@ladyburgundy.com.